1. General information, not a diagnosis
Information on this website and page is general education. It is not designed to diagnose, treat, relieve, or prevent disease, and does not replace personal advice from a doctor, pharmacist, or other qualified professional. Do not stop or change prescribed medicine without speaking to the professional responsible for your care.
2. Read the label every time
Check the product name, ingredients, directions, amount, warnings, expiry date, and package condition before use. Follow the instructions for that specific product. Do not increase the amount or frequency because a product is natural, and do not use an expired product or one whose colour, smell, texture, or container has changed unexpectedly.
3. Who should seek advice before use
Speak to a doctor or pharmacist first if you are pregnant, planning pregnancy, breastfeeding, a child or older adult, have a health condition, are preparing for surgery, have a history of allergy to herbs, food, or medicine, or are receiving treatment. Some products may not be suitable for particular ages or health conditions.
4. Medicines and other products
Herbs can interact with prescription medicine, non-prescription medicine, supplements, alcohol, or other herbs. Tell your doctor or pharmacist everything you use, especially products affecting blood clotting, blood pressure, diabetes, sleep, immunity, or liver and kidney function.
5. Allergies and patch testing
For a topical product, test a small area where the label recommends before wider use. Stop immediately if you develop a rash, itching, burning, swelling, breathing difficulty, dizziness, or another unexpected symptom.
Seek emergency help immediately for breathing difficulty, swelling of the face, lips, or tongue, fainting, or another severe reaction.
6. Store products correctly
Keep products cool and dry, away from direct sunlight, heat, and moisture. Close containers securely, retain the original labelled packaging, and keep products away from children and pets. Do not share a product where doing so could cause contamination.
7. When to stop or seek advice
Stop using the product and speak to a doctor or pharmacist if symptoms do not improve, become worse, a new symptom appears, or you suspect a side effect. Take the label or package to help them assess it. In an emergency, contact local emergency services immediately rather than waiting for a website-form reply.
Common safety questions
Is a natural product safe for everyone?
Not necessarily. Suitability depends on ingredients, amount, age, health, and other medicines. Read the label and seek advice when unsure.
Can herbs replace prescribed medicine?
Do not stop, reduce, or change prescribed medicine yourself. Speak to the professional responsible for your care first.
What should I do if irritation occurs?
Stop using it, rinse the area, and seek advice if symptoms persist. Get emergency help immediately for breathing difficulty or severe swelling.